Shipping Policy

Welcome to Teak and Tanned, where we prioritize providing you with an effortless and enjoyable shopping experience. As a premier luxury furniture manufacturer based in Jodhpur, India, we take pride in ensuring that your orders are delivered to you with utmost care and precision. This Shipping Policy details the terms and conditions associated with the delivery of your purchases.

Order Processing and Shipping Timeline

  • Once your order is placed, we initiate the processing immediately to ensure timely delivery.
  • The estimated delivery time is 1-2 weeks, depending on your location. However, delivery timelines may be affected by factors beyond our control, such as weather conditions or logistical issues.
  • You will receive a notification email with tracking details once your order is dispatched.

Free Shipping

  • We are pleased to offer free shipping on all prepaid orders within India.
  • Cash-on-delivery (COD) orders may incur additional charges, which will be communicated during checkout.

Order Cancellation Policy

  • Orders cannot be canceled once they have been shipped.
  • If you need to make changes to your order before shipping, please contact our customer service team promptly.

Faulty Products and Returns

  • At Teak and Tanned, we ensure that every product is inspected before dispatch.
  • If you receive a faulty or damaged item, please contact us immediately with supporting images or videos.
  • A return request can be raised within 48 hours of delivery for faulty or damaged products only.

Missed Deliveries and Redelivery

  • If a delivery attempt is unsuccessful due to customer unavailability, we will coordinate a redelivery.
  • Redelivery charges may apply and will be communicated by our team.

International Shipping

  • Currently, we do not offer international shipping.
  • For future international orders, customers will be responsible for paying any applicable taxes, duties, and customs fees.

Customer Support

For any queries or assistance regarding shipping, feel free to contact our dedicated customer support team:
Email: info@teakandtanned.com

Thank you for choosing Teak and Tanned. We look forward to delivering timeless luxury to your doorstep!